Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Submit a funding application or lead inquiry form
• Contact us via phone, email, or through our website
• Upload documents, including bank statements
• Sign documents electronically

Personal Information may include:

• Full name, date of birth, Social Security Number (last 4 digits only stored)
• Business name, address, EIN/Tax ID
• Email address, phone number, mailing address
• Bank account statements and financial records
• Electronic signature and timestamp
• IP address and browser/device information

We may also collect information automatically through cookies, log files, and similar technologies when you use our website.

2. How We Use Your Information

We use the information we collect to:

• Evaluate your eligibility for merchant cash advance funding
• Submit your application to funding partners on your behalf
• Communicate with you regarding your application status
• Send transactional emails and application confirmations
• Comply with legal obligations and regulatory requirements
• Detect, prevent, and address fraud or security issues
• Improve our website and services

We do not sell your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information with:

• Funding Partners: ISO programs, direct funders, and lenders to whom we submit your application with your consent
• Service Providers: Third-party vendors who assist us in operating our website and services (e.g., Supabase for data storage, Resend for email delivery)
• Legal Compliance: When required by law, subpoena, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset

All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Bank statements and financial documents are retained for a minimum of 7 years in accordance with standard financial industry practices.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive documents
• Access controls limiting who can view your information
• Secure, time-limited links for document access

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You may configure your browser to refuse cookies, though some features of our site may not function properly if you do so.

7. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of certain uses of your information

To exercise these rights, please contact us at info@fundfaircapital.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: